Luni — Terms of Service

Last updated: 2026-06-21

1. Acceptance

By using Luni (the “App”), you agree to these Terms. If you don’t agree, don’t use the App. The App is provided by Luni (KvK 94418691) (“we”, “us”).

2. What Luni is — and is not

Luni gives educational, evidence-based cosmetic skincare guidance: it scores product formulas from their ingredients, analyzes routine fit, and offers recommendations. Luni does not provide medical advice, diagnosis, or treatment. Face Scan and the Advisor assess visible cosmetic signals only and are not a substitute for a dermatologist or physician. Always consult a qualified professional for medical concerns. Scores and verdicts are informational estimates, not guarantees of safety, efficacy, or suitability for you.

3. Accounts

You’re responsible for your account credentials and for activity under your account. Provide accurate information and keep it current. You may delete your account at any time in Settings → Delete account.

4. Free features and Premium subscription

The App offers free features and an optional Premium subscription that unlocks the Advisor, Face Scan, unlimited product analysis, and full routine presets.

• Billing. Premium is sold as an auto-renewing subscription through the Apple App Store or Google Play. Payment is charged to your store account at confirmation of purchase.
• Renewal. Subscriptions renew automatically for the same period unless cancelled at least 24 hours before the end of the current period.
• Managing / cancelling. Manage or cancel anytime in your App Store or Google Play account settings. Deleting the App does not cancel a subscription.
• Free trial (if offered). Any unused portion of a free trial is forfeited when you purchase a subscription, where applicable.
• Refunds. Handled by Apple / Google under their policies; we generally cannot issue store refunds directly.
• Price changes. We may change prices; changes apply to future billing periods and, where required, with notice and your consent.

5. Acceptable use

Don’t misuse the App: no unlawful use, no attempts to break or overload our systems, no scraping at scale, no infringing or harmful content in inputs you submit (including product links and photos), and no uploading images of people without their consent.

6. User content

You retain rights to content you submit (e.g. pasted ingredient lists, photos). You grant us a limited licence to process it to provide the features you use, as described in the Privacy Policy. You’re responsible for having the rights to what you submit.

7. Intellectual property

The App, its scoring logic, content, and branding are owned by us or our licensors and protected by law. We grant you a personal, non-exclusive, non-transferable licence to use the App under these Terms.

8. Disclaimers

The App is provided “as is” and “as available”, without warranties of any kind to the extent permitted by law. We don’t warrant that scores, recommendations, or availability will be uninterrupted, error-free, or fit for a particular purpose.

9. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, or for any decision you make based on the App’s guidance. Nothing limits liability that cannot be limited by law.

10. Changes and termination

We may update these Terms and the App; material changes will be notified in-app or by updating the date above. We may suspend or terminate access for breach of these Terms.

11. Governing law

These Terms are governed by the laws of the Netherlands, without regard to conflict-of-laws rules.

12. Contact

Luni (KvK 94418691), Leliestraat 31, 2011 BL Haarlem, Netherlands — [email protected].